Specifying the Type of Object the User Can Confirm for Deletion

You can specify the type of object that Siebel CRM Desktop displays in the Delete on Siebel list in the Confirm Synchronization tab. For example, you can specify Siebel CRM Desktop to display only opportunity records.

To specify the type of object the user can confirm for deletion

  1. Use an XML editor to open the connector_cinfiguration.xml file.

  2. Locate the object type that Siebel CRM Desktop must display in the Delete on Siebel list in the Confirm Synchronization tab list.

    For example, for opportunities, you locate the following object type:

    type id="Opportunity"
    
  3. In the object you located in step 2, add the synchronizer tag.

    For example, add the following tag:

    <synchronizer name_format=":[:(Name):]" threshold="5">
    
  4. Repeat step 2 through step 3 for each type of object that Siebel CRM Desktop must display in the Delete on Siebel list.

Setting the Synchronizer Tag

The synchronizer tag in the connector_configuration.xml file controls the type of records that Siebel CRM Desktop displays in the Delete on Siebel list in the Confirm Synchronization tab list. It includes a threshold attribute. This attribute is set to 5 in the following example. It causes Siebel CRM Desktop to display the Confirm Synchronization tab only if the user deleted five or more opportunities since the last synchronization:

<type id="Opportunity" state_field="ObjectState">
  <view label="#obj_opportunity" label_plural="#obj_opportunity_plural" 
small_icon="type_image:Opportunity:16" normal_icon="type_image:Opportunity:24" 
large_icon="type_image:Opportunity:48"></view>
    <synchronizer name_format=":[:(Name):]" threshold="5">
      <links>
      </links>
      <natural_keys>
      </natural_keys>
    </synchronizer>
</type>

The following table describes the values for the threshold attribute of the synchronizer tag.

Value Description

0

Do not display delete confirmation for the object type.

1

Display delete confirmation for the object type.

Any value greater than 1

If you specify any value that is greater than one, then do the following:

  • If the value you specify is greater than the number of deleted objects, then do not display delete confirmation for the object.

  • If the value you specify is less than or equal to the number of deleted objects, then display delete confirmation for the object.