contact

A person with whom a user might be required to phone or email to pursue a selling relationship. Various business objects can refer to a contact, and this does not require a relationship between the customer and contact. In Siebel CRM, a contact attribute in the context of a business object is a party that might or might not have a relationship defined. In Outlook, a contact attribute in the context of a business object is the same as the Contact folder. Therefore, a contact can be a consumer and can also be an employee of an organization.