task (Siebel CRM)

A logical unit of work that is performed by a user to finish a business operation. From the perspective of the Microsoft Outlook user, a task is the view representation of a logical unit of work that the user must perform. The task is presented in Siebel CRM as a link that can be clicked in the task pane. The view, or series of views, where the user performs this unit of work is then displayed. It is part of the Task UI solution.