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Service Requests and Solutions > Process of Managing Service Requests > Closing a Service Request

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Closing a Service Request

To close a service request, perform the following tasks:

  1. Record the wrap-up activities.
  2. Close the service request when it is resolved, see Closing Resolved Service Requests.
Published 6/26/2019 Copyright © 2005, 2019, Oracle. All rights reserved. Legal Notices.