Merging and Purging Customer Bill To Names (MMCB)

Purpose: Merging and purging customer bill-to names allows you to merge the bill-to information from a source bill-to customer record with a target bill-to record. More than one source bill-to can point to a single target bill-to number. You determine which customer bill-to is the target and which is the source bill-to record. The target record remains on the system, and the source bill-to is automatically deleted when you perform the merge/purge option.

For example, you might need to consolidate branch office bill-to records that were kept separately on the system and consolidate the information with the corporate bill-to account. This option lets you merge one source and target bill-to record at a time; although, you can merge several source bill-tos with a target bill-to by performing the merge/purge option for each source/target bill-to combination.

In this chapter:

Merge/Purge Customer Bill To Screen

Merge/Purge Logic

How Are the Bill-To Tables Updated?

Merge/Purge Customer Bill To Screen

How to display this screen: Enter MMCB in the Fast Path field at the top of any menu or select the Merge/Purge Customer Bill To option from a menu.

Field

Description

Source bill-to cust

The bill-to Acct # that you want to change to a source customer.

Numeric, 9 positions; required.

Target bill-to cust

The number for the bill-to customer that you wish to designate as the target customer.

When you perform the merge/purge option, the information from the source customer you designated in the previous field will be consolidated with the target bill-to customer, and the source bill-to will be deleted from the system.

Numeric, 9 positions; required.

Instructions:

1. Complete the Source bill-to customer and Target bill to customer fields.

2. If you wish to merge the source bill-to with the target bill-to customer record, select Perform Merge/Purge to have the system submit the MERGBILLTO job for processing.

Once this job has completed processing, the source bill-to record is purged from the system, and the information from the source bill-to is consolidated with the information for the target bill-to.

Merge/Purge Logic

When you process a bill-to merge/purge, the system attempts to keep the best, most recent and most complete information for the target and source customer consolidated into one bill-to customer record.

Affected Table

Comments

Customer Bill To

Customer Bill To Extended

See How Are the Bill-To Tables Updated?

Customer Bill To Note

Adds the source notes to the target.

Customer Bill To Phone #

Uses most recent phone numbers based on change date.

Cust Bill To Mail Hist

Adds the source history to the target history.

Cust Bill To User Field

If any user field is blank for the target customer but not the source customer, uses the source information.

How Are the Bill-To Tables Updated?

Field

How Updated?

Address information:

Prefix

First name

Middle initial

Last Name

Suffix

Company name

Street Address

Apartment

Address line 2

Address line 3

Address line 4

City

State

Zip

Delivery code

PO Box?

Uses the target information.

Additional information:

Match code

Opt in/opt out

Match code

Fax flag

EDI flag

Additional documents flag

Language code

Currency code

Uses the target information.

Email address

If the source has information in the field and the target does not, uses the source information.

MMCB OMSCS 19.0 December 2019 OHC