Purging Suspended Orders (PSOR)

Purpose: Use the Purge Suspended Orders menu option to remove orders in a suspended or error status from the system.

You might have orders in suspended or error status due to error or malfunction; for example, if you were entering an order when your terminal froze or a program halted, the order would remain in suspended status. You would never be able to process such an order normally (as distinguished from a suspended order batch, which you can process normally by accepting the batch).

By purging the orders in suspended or error status from the system, you reduce the reserved or backordered items from the orders.

The Purge Suspended Orders menu option purges orders only if they are not part of a batch, and if they were entered before the current date. You can purge orders by date range or select a specific order to purge.

Note: You cannot use this option to purge a quote.

Purge Suspended Orders Screen

How to display this screen: Enter PSOR in the Fast path field at the top of any menu or select Purge Suspended Orders from a menu.

Field	Description
Enter order#	Enter an order number in this field to purge an order individually, rather than by date range. The order whose number you enter must be in a suspended or error status, not part of an order batch, and not a quote; otherwise, the screen displays an error message. Numeric, 8 positions; optional.
Starting/ending dates	Enter the beginning and ending order entry dates that indicate the period for which you would like to purge orders. in suspended or error status. The starting date you enter must be earlier than or the same as the ending date; also, you cannot enter an ending date that is later than or the same as the current date. Numeric, 6 positions (in user date format); required if you do not enter an order number.

If you are purging by order number: The system purges the order interactively and produces the Rejected Batch Listing.

If you are purging by date range: The system submits the job PURG_SUSP. This job purges all eligible orders within the date range you entered.

As a result of purging the orders, the related inventory information (SKU open, reserved, and Backorder quantities for any items on the orders) are reduced at this time.

Deleted Order table: The job writes a record in the Deleted Order Table for each purged order.