Purpose: Use this screen to define whether custom special format response descriptions display in order entry.
Yes/no field: Select this field if you want custom special format response descriptions to display in order entry.
The response descriptions display below the Response field on the Custom Special Handling and Special Format Response screens in order entry/maintenance. This is helpful if you use codes to represent valid responses. For example, if you identify the color black with the code 8859, order entry operators can identify code 8859 as black by referring to the Valid response description field.
Contact Center displays just the descriptions, rather than the responses and descriptions, if this system control value is selected.
For more information:
Leave this field unselected if you do not want custom special format response descriptions to display in order entry.