Maximum Warranty Order Amount (F97)

Purpose: Use this screen to define the maximum dollar amount allowed for warranty items on an order before the order is placed on hold.

Dollar amount field: Enter the maximum dollar amount allowed for warranty items on an order in order entry or order maintenance before the order is placed on hold.

If the dollar amount for warranty items on an order exceeds the maximum warranty order amount defined, the system places the order on warranty order hold (WO).

Since a warranty item is added to an order at no charge, the system uses the cost defined in the Costing Method (A25) system control value to determine the dollar amount of a warranty item on an order. If you are using FIFO costing, the system uses the weighted average cost. If the cost was overridden on the order detail line, the system uses the cost override.

Example

Maximum Warranty Order Amount: 30.00 warranty item 1: 20.00 warranty item 2: 15.00 If an operator entered warranty item 1 and warranty item 2 to an order, the total cost for the warranty items would equal 35.00 (20.00 + 15.00 = 35.00). Since 35.00 dollars exceeds the maximum warranty order amount, the system would place this order on warranty order hold. If the operator overrode the cost of warranty item 1 to 10.00, the total cost for the warranty items would equal 25.00 (10.00 + 15.00 = 25.00). Since 25.00 dollars does not exceed the maximum warranty order amount, the system would not place this order on warranty order hold.

See Working with Customer Warranty Information (WCST) for more information on warranty items.

Leave this field blank if you do not want to define a maximum dollar amount allowed for warranty items on an order.