FTC--Number of Days Prior to Next Backorder Date to Generate Second Notice (E67) Contents SCVsSearchGlossary Reports Solutions XML Index Number of Days to Add for Accepted Delays (E69)

FTC--Second Notice Output (E68)

Purpose: Use this field to indicate whether to generate second backorder notices, create records in a table, or both.

Code field: Enter the code representing whether to generate printed, emailed, or XML notices, create records in the Backorder Cancellation Pending table (BOCANP), or both, for second notices. Valid values are:

• FILE = The system creates records in the Backorder Cancellation Pending table when you generate second backorder notices. You can use the Work with Backorders Pending Cancellation menu option to work with these records or generate notices.

• FILE/PRINT = The system generates notices and creates records in the Backorder Cancellation Pending table when you generate second backorder notices. You can use the Work with Backorders Pending Cancellation menu option to work with these records, but not to generate notices.

• PRINT or blank = The system generates notices when you generate second backorder notices. You cannot use the Work with Backorders Pending Cancellation menu option.

Important: The FTC -- Action after Second Notification (C70) system control value must be set to CANCEL to use the Work with Backorders Pending Cancellation menu option. If this system control value is not set to CANCEL, the system ignores the setting of the FTC--Second Notice Output value.

Backorder Cancellation Pending table: When the system creates a record in the Backorder Cancellation Pending table due to a backordered item, it flags the record with a type of B. This flag distinguishes backordered records in the table from orders flagged for cancellation due to credit card decline; these orders are flagged with a type of C.

Work with Backorders Pending Cancellation: You can use this menu option to review or work with backordered items that are currently flagged for cancellation. Options include:

• generating notices (if this system control value is set to FILE only)

• accepting the delay for an order or group of orders

• printing a report of items pending cancellation

• canceling backordered items

Credit card cancellations: An order may be eligible for cancellation due to both a backordered item and a credit card decline. In this situation, the credit card cancellation takes precedence; the order is not visible through the Work with Backorders Pending Cancellation menu option.

For more information: See Working with Backorders Pending Cancellation (WBPC).

FTC--Number of Days Prior to Next Backorder Date to Generate Second Notice (E67) Contents SCVsSearchGlossary Reports Solutions XML Index Number of Days to Add for Accepted Delays (E69) Legal

IN03_08 OMSCS 19.0 December 2019 OHC