Backorder Notification E-Mail Program (G95)

Purpose: Use this screen to specify the program used to create backorder notices to send to customers via email.

System name: Enter the program name to use for generating return confirmations. The standard base program is BONOTF, which generates a notification email in HTML format. Unless you are using a unique backorder notification program or the outbound email API, described below, you need to have this system control value set to BONOTF in order to generate the backorder notification email.

Leave this field blank if you do not need to send backorder notices by email.

Outbound email API: Order Management System generates a generic outbound XML message, rather than an actual email, for backorder notifications if the XML only? flag for the backorder notification template is selected and this system control value is not blank. The Outbound Email XML Message (CWEmailOut) includes additional information that is not included in the standard email notice. You might choose to generate the XML message so that you can use the additional information to produce a reformatted HTML email and include promotional information. See Outbound Email API for an overview and message details.

Company-level or entity-level email template? The system generates an email using the text from the first, second, or continue backorder notification email template, set up through the Working with E-Mail Notification Templates (WEMT) menu option. You can also set up email templates at the entity level as an override to the company-level template; see Email Setup within Order Management System for more information.

Note: The system does not generate backorder notification emails for quotes; see Entering Pre-Order Quotes for an overview.

For more information: See Purchase Order Layering and Backorder Notifications for information on generating backorder notices.