The system creates a record in the Marketing Download Customer Inquiry table for each record in the Marketing Download Trigger table with a trigger type of CI (customer inquiry) or CN (customer action note) that you download. The system creates CI (customer inquiry) trigger records when you:
• create a catalog request.
• create a new customer in order entry, even if you don't accept the order.
The system creates CN (customer action note) trigger records when you create, work with, or resolve a customer action note.
For more information: See the sample report in PDF format.
• Total Marketing Download Inquiry records sent to Marketing Download: the total number of records in the Marketing Download Customer Inquiry table.