Purpose: The following information displays on the Edit Order Line page.
• Item Description (unlabeled field below the Edit Order Line title)
• Item ID (unlabeled field to the right of the Item Description)
• SKU Description (unlabeled field below the Item Description and Item ID)
• Quantity Ordered (Order Line Quantity Ordered)
• Cancel Reason: Required only if you change the Quantity Ordered to a lower quantity.
• Price (Order Line Price). To set the price to zero, select No Charge.
• Offer
• Coupon (Order Line Coupon): The Coupon field displays only if it is selected for display in the Work with Contact Center (WWCC) menu option.
• Coupon Amount (Order Line Coupon Amount): The Coupon Amount field displays only if it is selected for display in the Work with Contact Center (WWCC) menu option.
• Gift Wrap: The Gift Wrap field displays only if it is selected for display in the Work with Contact Center (WWCC) menu option.
• The Affect Inventory field is display-only if the item is a drop ship item.
• The Affect Inventory field displays only if it is selected for display in the Work with Contact Center (WWCC) menu option.
• Arrival Date: The Arrival Date field displays only if it is selected for display in the Work with Contact Center (WWCC) menu option.
• Cancel Date: The Cancel Date field displays only if it is selected for display in the Work with Contact Center (WWCC) menu option.
• Priority (Backorder Priority): The Priority field displays in Contact Center only if it is selected for display in the Work with Contact Center (WWCC) menu option.
• Coordinate Group: The Coordinate Group field displays only if it is selected for display in the Work with Contact Center (WWCC) menu option.
• Ship Via: The Ship Via field is display-only if the item on the order line has partially shipped. If the item requires a ship via override, only valid ship vias for the item are available for selection.
• The Recalculate Freight Default (F62) system control value controls the default setting of this field, but you can override this default.
• The Recalculate Shipping field displays in Contact Center only if it is selected for display in the Work with Contact Center (WWCC) menu option.
• Shipping:
• The Shipping Charge field is display-only if:
• The source code for the item does not use a line level freight method of Flat Rate/Item, Flat Rate/Quantity, Flat Rate/Item, or Weight, or
• The item on the order line has partially shipped.
• Warehouse: The Warehouse field displays in Contact Center only if it is selected for display in the Work with Contact Center (WWCC) menu option.
For more information:
• Edit Order Line for an overview of the Edit Order Line page.
• Edit Order Line Options for step-by-step instructions on the actions you can perform on the Edit Order Line page.
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