Purpose: You can perform the following actions on the Edit Payment page.
• Update a Credit Card Payment
Note: You cannot update a PayPal, Bill Me Later, or Direct Bank Disbursement payment.
For more information:
• Edit Payment for an overview of the Edit Payment page.
• Fields on Edit Payment for a description of the fields on the Edit Payment page.
1. Optionally, update the Routing Number, Account Number, and Check Number. These fields are required if the payment method selected matches the payment in the Check Interface Payment Type (G26) system control value.
2. Optionally, update the Amount to Charge. The Amount to Charge field is display-only if the payment has been billed. Note: If the payment method selected matches the payment in the Check Interface Payment Type (G26) system control value, the amount to charge must be 0.
3. Select the Update Payment option. The system validates your entries. An error message displays if:
• The Amount to Charge field is blank.
• The Routing Number is blank and the payment matches the payment in the Check Interface Payment Type (G26) system control value.
• The Account Number is blank and the payment matches the payment in the Check Interface Payment Type (G26) system control value.
• The Check Number is blank and the payment matches the payment in the Check Interface Payment Type (G26) system control value.
4. If the payment passes validation, the system:
• Displays a message indicating the payment was updated.
• Displays the updated payment information in the Payment Information Panel on the Order Summary page.
1. Optionally, update the Start Date in MM/YY format. The Start Date field displays only if the Require Start Date field is selected for the payment method in the Work with Pay Types (WPAY) menu option.
2. Optionally, update the Expiration Date in MM/YY format. The Expiration Date field is required only if the Require Expiration Date field is selected for the payment method in the Work with Pay Types (WPAY) menu option; otherwise, optional.
3. Optionally, update the Issue Number. The Issue Number field displays only if the Require Issue # field is selected for the payment method in the Work with Pay Types (WPAY) menu option.
4. Optionally, update the CVV/CID. Note: The system removes the card security value from an order when the order is accepted, even if an approved online authorization has not been received on the order; no message is written to Order History. Card security processing is not available during batch authorization or deposit processing.
5. Optionally, if a non-billed manual authorization does not exist for the payment, select the Manual Authorization field to apply a manual authorization to the credit card payment. The system displays additional fields:
• Enter a Manual Authorization Amount.
• Enter an Authorization Date.
• Enter an Authorization Number.
Note:
• The Manual Authorization field displays only if you have authority to the C/C Authorization Field Access (A25) secured feature.
• The manual authorization will not display on the Payment Method Details window until the order goes through billing.
6. Optionally, if a non-billed manual authorization exists for the payment, update the Manual Authorization Amount, Authorization Date, and Authorization Number fields. Note: The manual authorization fields are display-only if you do not have authority to the C/C Authorization Field Access (A25) secured feature.
7. Optionally, update the Amount to Charge. Leave this field blank if the payment method is the catch-all payment on the order. Note: The Amount to Charge field is display-only if the payment has been billed.
8. Optionally, select the Authorize Now field to send an online authorization transaction to the service bureau. The Authorize Now field displays only if the Manual Authorization field is unselected, the Online Authorizations (B89) system control value is selected, and the Online Authorization field for the origin on the order is set to Window or Without Window.
9. Select the Update Payment option. The system validates your entries. An error message displays if:
• The Start Date is blank and the Require Start Date field is selected for the payment method in the Work with Pay Types (WPAY) menu option.
• The Expiration Date is blank and the Require Expiration Date field is selected for the payment method in the Work with Pay Types (WPAY) menu option.
• The Issue Number field is blank and the Require Issue # field is selected for the payment method in the Work with Pay Types (WPAY) menu option.
• The Manual Authorization field is selected the and Manual Authorization Amount field is blank.
• The Manual Authorization field is selected the and Authorization Number field is blank.
• the Authorize Now field is selected and an authorization service is not defined for the payment in the Work with Pay Types (WPAY) menu option.
10. If the payment passes validation, the system:
• If you use credit card tokenization, and the Request Token field for the authorization service defined for the pay type in the Work with Pay Types (WPAY) menu option is selected, the system sends a Token Request to the authorization service to replace the card number with a token.
• If the Authorize Now field is selected, sends an online authorization transaction to the service bureau. See Online Authorization Processing for processing details.
• If you have defined a pop up window message for the vendor response received from the service bureau, the system displays the Authorization Response window; otherwise, the system displays a message indicating the authorization was processed.
• If the returned vendor response is associated with a hold reason code, the system places the order on hold and displays a message indicating the order has new holds.
• Displays a message indicating the payment was updated.
• Displays the updated payment in the Payment Information Panel on the Order Summary page. The charge sequence for the payment is set to 3.
• Depending on the user’s authority to credit card information, writes a record to the Credit Card Audit table. See Logging Credit Card Data Access in the Data Security and Encryption Guide for more information.
1. Optionally, update the Start Date in MM/YY format. The Start Date field displays only if the Require Start Date field is selected for the payment method in the Work with Pay Types (WPAY) menu option.
2. Optionally, update the Expiration Date in MM/YY format. The Expiration Date field is required only if the Require Expiration Date field is selected for the payment method in the Work with Pay Types (WPAY) menu option; otherwise, optional.
3. Optionally, update the Issue Number. The Issue Number field displays only if the Require Issue # field is selected for the payment method in the Work with Pay Types (WPAY) menu option.
4. Optionally, if a non-billed manual authorization does not exist for the payment, select the Manual Authorization field to apply a manual authorization to the credit card payment. The system displays additional fields:
• Enter a Manual Authorization Amount.
• Enter an Authorization Date.
• Enter an Authorization Number.
Note:
• The Manual Authorization field displays only if you have authority to the C/C Authorization Field Access (A25) secured feature.
• The manual authorization will not display on the Payment Method Details window until the order goes through billing.
5. Optionally, if a non-billed manual authorization exists for the payment, update the Manual Authorization Amount, Authorization Date, and Authorization Number fields. Note: The manual authorization fields are display-only if you do not have authority to the C/C Authorization Field Access (A25) secured feature.
6. Optionally, update the Amount to Charge. Leave this field blank if the payment method is the catch-all payment on the order. Note: The Amount to Charge field is display-only if the payment has been billed.
7. Optionally, select the Authorize Now field to send an online authorization transaction to the service bureau. The Authorize Now field displays only if the Manual Authorization field is unselected, the Online Authorizations (B89) system control value is selected, and the Online Authorization field for the origin on the order is set to Window or Without Window.
8. Select the Update Payment option. The system validates your entries. An error message displays if:
• The Start Date is blank and the Require Start Date field is selected for the payment method in the Work with Pay Types (WPAY) menu option.
• The Expiration Date is blank and the Require Expiration Date field is selected for the payment method in the Work with Pay Types (WPAY) menu option.
• The Issue Number field is blank and the Require Issue # field is selected for the payment method in the Work with Pay Types (WPAY) menu option.
• The Manual Authorization field is selected and the Manual Authorization Amount field is blank.
• The Manual Authorization field is selected and the Authorization Number field is blank.
• The Authorize Now field is selected and an authorization service is not defined for the payment in the Work with Pay Types (WPAY) menu option.
9. If the payment passes validation, the system:
• If you use credit card tokenization, and the Request Token field for the authorization service defined for the pay type in the Work with Pay Types (WPAY) menu option is selected, the system sends a Token Request to the authorization service to replace the card number with a token.
• If the Authorize Now field is selected, sends an online authorization transaction to the service bureau. See Online Authorization Processing for processing details.
• If you have defined a pop up window message for the vendor response received from the service bureau, the system displays the Authorization Response window; otherwise, the system displays a message indicating the authorization was processed.
• If the returned vendor response is associated with a hold reason code, the system places the order on hold and displays a message indicating the order has new holds.
• Displays a message indicating the payment was updated.
• Displays the updated payment in the Payment Information Panel on the Order Summary page. The charge sequence for the payment is set to 3.
• Depending on the user’s authority to credit card information, writes a record to the Credit Card Audit table. See Logging Credit Card Data Access in the Data Security and Encryption Guide for more information.
1. Optionally, update the Start Date in MM/YY format. The Start Date field displays only if the Require Start Date field is selected for the payment method in the Work with Pay Types (WPAY) menu option.
2. Optionally, update the Expiration Date in MM/YY format. The Expiration Date field is required only if the Require Expiration Date field is selected for the payment method in the Work with Pay Types (WPAY) menu option; otherwise, optional.
3. Optionally, update the Issue Number. The Issue Number field displays only if the Require Issue # field is selected for the payment method in the Work with Pay Types (WPAY) menu option.
4. Optionally, update the Card ID Number is one is defined for the gift card.
5. Optionally, if a non-billed manual authorization does not exist for the payment, select the Manual Authorization field to apply a manual authorization to the credit card payment. The system displays additional fields:
• Enter a Manual Authorization Amount.
• Enter an Authorization Date.
• Enter an Authorization Number.
Note:
• The Manual Authorization field displays only if you have authority to the C/C Authorization Field Access (A25) secured feature.
• The manual authorization will not display on the Payment Method Details window until the order goes through billing.
6. Optionally, if a non-billed manual authorization exists for the payment, update the Manual Authorization Amount, Authorization Date, and Authorization Number fields. Note: The manual authorization fields are display-only if you do not have authority to the C/C Authorization Field Access (A25) secured feature.
7. Optionally, update the Amount to Charge. Leave this field blank if the payment method is the catch-all payment on the order. Note: The Amount to Charge field is display-only if the payment has been billed.
8. Optionally, select the Authorize Now field to send an online authorization transaction to the service bureau. The Authorize Now field displays only if the Manual Authorization field is unselected, the Online Authorizations (B89) system control value is selected, and the Online Authorization field for the origin on the order is set to Window or Without Window.
9. Select the Update Payment option. The system validates your entries. An error message displays if:
• The Start Date is blank and the Require Start Date field is selected for the payment method in the Work with Pay Types (WPAY) menu option.
• The Expiration Date is blank and the Require Expiration Date field is selected for the payment method in the Work with Pay Types (WPAY) menu option.
• The Issue Number field is blank and the Require Issue # field is selected for the payment method in the Work with Pay Types (WPAY) menu option.
• The Manual Authorization field is selected and the Manual Authorization Amount field is blank.
• The Manual Authorization field is selected and the Authorization Number field is blank.
• The Authorize Now field is selected and an authorization service is not defined for the payment in the Work with Pay Types (WPAY) menu option.
10. If the payment passes validation, the system:
• If you use credit card tokenization, and the Request Token field for the authorization service defined for the pay type in the Work with Pay Types (WPAY) menu option is selected, the system sends a Token Request to the authorization service to replace the card number with a token.
• If the Authorize Now field is selected, sends an online authorization transaction to the service bureau. See Online Authorization Processing for processing details.
• If you have defined a pop up window message for the vendor response received from the service bureau, the system displays the Authorization Response window; otherwise, the system displays a message indicating the authorization was processed.
• If the returned vendor response is associated with a hold reason code, the system places the order on hold and displays a message indicating the order has new holds.
• Displays a message indicating the payment was updated.
• Displays the updated payment in the Payment Information Panel on the Order Summary page. The charge sequence for the payment is set to 3.
• Depending on the user’s authority to credit card information, writes a record to the Credit Card Audit table. See Logging Credit Card Data Access in the Data Security and Encryption Guide for more information.
1. Select the Check Store Value Card Balance link.
2. The system looks at the Authorization Service field defined for the gift card pay type to determine the service bureau that performs balance inquiries for the gift card pay type. An error message displays if an authorization service is not defined for the payment in the Work with Pay Types (WPAY) menu option.
3. The sends a balance inquiry request to the service bureau.
4. If the response returns an error, the system displays an error message.
• If the vendor response returned matches a vendor response in the CC Vendor Response table, the system displays the message defined for the vendor response.
• If the vendor response returned does not match a vendor response in the CC Vendor Response table, the system displays a message indicating the vendor response is not recognized and provides the error returned in the balance inquiry response.
• If a response is not received from the service bureau, the system displays a message indicating the balance inquiry could not be performed.
5. If the response includes the card balance amount, the system displays the Card Balance in the Check Gift Card Balance window.
Note: The Check Gift Card Balance option is available only if you have authority to the Stored Value Card Balance Inquiry (MSVB) menu option.
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