Manage External Application Access

Purpose: Use the Manage External Application Access page to create, review, and work with external applications that integrate with Order Management System using OAuth, and define the web services that use OAuth authentication for inbound web service requests to Order Management System.

Important:                               The external application access option is not currently used by Order Management System.

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With OAuth authentication:

The requesting system first passes a client ID and a client secret to an authenticating service, such as IDCS.

•         The authenticating service, such as IDCS, generates a short-lived token.

•         The requesting system submits the token to the destination system, rather than a password and user ID as with basic authentication.

•         The destination system validates the token and client ID.

The following is required in order to support OAuth with Omnichannel products:

•         The IDCS client ID and client secret for the integrating system must be created through an Omnichannel cloud service, if it does not already exist.

•         The system receiving the web service request needs to have a record of the client ID with assigned access for the web service API.

•         A system sending the web service request needs to be able to request the token from IDCS.

•         The system sending the web service request needs to include the token so the system receiving the web service request can validate the request.

Example:                    

For more information: See the Oracle Retail Omnichannel Web Service Authentication Configuration Guide on My Oracle Support (2728265.1) for web service authentication configuration instructions.

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