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Getting Started > Working with Records > Adding Notes > About the HTML Editor
About the HTML Editor
The setting in the Enable HTML Formatting check box on the company profile determines whether HTML formatting is supported in the Description field for notes. If your administrator selects this check box, then the following happens:
- An HTML editor is available for the Description field when you create or edit a note in the Notes related information section on a record Detail page, and the HTML formatting is applied when you view the note through the related information section.
NOTE: You must use the HTML toolbar to apply HTML formatting to the text in the Description field. Tags that are entered as text in the Description field are not interpreted as HTML tags.
- When you export notes from Oracle CRM On Demand, the tags for any HTML formatting that was applied through the HTML editor are exported with the text.
- When you import notes, any supported HTML tags in the Description field are imported and are interpreted when the note is viewed through the Notes related information section of a record Detail page. Any unsupported HTML tags are removed before the imported note is saved.
NOTE: The Description field for notes supports the same elements and attributes that are supported for HTML in workflow email messages. For a list of supported elements and attributes, see HTML Code in Workflow Email Messages.
- Any text that users entered in the Description field in notes before the Enable HTML Editor check box was selected on the company profile is treated as unformatted text, even if the text contains HTML tags.
If the Enable HTML Formatting check box is not selected, then the following happens:
- The HTML editor is not available in the Description field for notes.
- If notes containing HTML tags in the Description field are imported, then the tags are not removed and are displayed as unformatted text when the notes are viewed in the user interface.
If your administrator selects the Enable HTML Formatting check box and later deselects it again, then all text and the tags for any HTML formatting that was applied in the Description field are displayed as unformatted text.
Message Center
The Message Center does not support HTML formatting. The HTML editor is not available for notes that you create either in the Message Center or by clicking the note icon at the top-right of a record Detail page, even if the Enable HTML Formatting check box is selected on the company profile. A note containing HTML tags is displayed as unformatted plain text in the Message Center.
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