Preface

Oracle Hospitality Simphony Venue Management (SimVen) is a Point-of-Sale (POS) solution for large venues. It includes the following modules:

  • Concessions

    This module is a back office perpetual inventory product designed for stadium and arena use. It uses the inventory counts of major items to determine sales counts rather than the more traditional count of sale transactions. If a point of sale (POS) system is being utilized, a closing report can be assigned to facilitate the tracking of sales and to assist you with shift reconciliation.
  • Vending Application

    This module allows you to configure concessions settings such as payroll, and commission payments that can be applied to vendors or stands.
  • Vending Room

    This module allows you to process item and vendor period reports.

Purpose

This User Guide explains how to use SimVen features and functionality.

Audience

This document is intended for users of the SimVen application.

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received and any associated log files

  • Screen shots of each step you take

Documentation

Product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/food-beverage/.

Revision History

Date Description of Change

September 2019

  • Initial publication.