This section provides details about the events and risk assessments associated with this case.
ATTENTION:
This section will only display for KYC Onboarding and KYC Batch Case Types.
To view risk assessments and events related to a selected case, click the Risk Assessment tab from the Case Details page of a selected KYC case. The Risk Assessments tab displays the event details along with the list of the Risk Assessments associated with this event.
The Event Details section displays a complete list and description of the events associated with the selected case.
Fields in Event Details List and their Descriptions
Field |
Description |
Event ID |
Displays the event ID for the risk assessment. |
Focus Name |
Displays the name of the focused prospect customer or account for the event, such as the name of the customer or external entity. |
Focus Type |
Displays the focus type for this event. For example, RISK_ASSESSMENT. |
Score |
Displays the matching score value for the event. |
Decision |
Displays the decision details for this event. |
Jurisdiction |
Displays the jurisdiction to which the event belongs. |
Created By |
Displays whether the case is promoted Manually or by the System. To view the Reason for the case creation, click the hyperlinked value. · If the case is promoted manually, the Reason for the case displays with any Comments. · If the case is automatically promoted by the system due to the Risk Assessment Score being greater than or equal to the threshold score set in the evaluator widget, the Reason displays with the Current KYC Risk Score and Defined Threshold Score. This is applicable for KYC Onboarding and KYC Batch cases. If the case is automatically promoted by the system due to a change in the current risk category compared to the last risk category set in the Evaluator widget, the Reason displays with the Current KYC Risk Category, Current KYC Risk Priority, Last KYC Risk Category, Last KYC Risk Priority, Last Risk Assessment ID, and Last Risk Assessed On date. This is applicable only for KYC Batch cases. |
Business Domain |
Displays the business domain to which the event belongs. |
Source System |
Displays the source system name for which the event is received. For example, CRM, Core Banking, Account Onboarding, and so on. |
Created Date |
Displays the date this event was created. |
To access the Risk Assessment details, follow these steps:
1. Navigate to the Risk Assessments list below the Event ID section. The system displays the list of Risk Assessments for primary and secondary prospects for KYC Onboarding cases, and the risk assessments for Primary Customers and Interested Parties for KYC Batch cases.
§ For KYC Batch cases: Each risk assessment record displays as the Customer/Interested Party name and KYC Risk Score.
§ For KYC Onboarding cases: Each risk assessment record displays as the Risk Assessment ID, Primary/Secondary Prospect name, and KYC Risk Category. Secondary Prospects who only undergo Watchlist Screening will not have a KYC Risk Category. The Assessment Type in the Risk Assessment Details will either be Full KYC or Watch List Screening.
NOTE:
· For KYC Onboarding cases, a unique risk assessment ID is assigned for each prospect in the application.
· For KYC Batch cases, a unique Risk Assessment ID is assigned only at the Primary Customer level, and all Interested Parties are linked to the same Risk Assessment ID.
2. Use the Search bar to filter the risk assessment details.
§ For KYC Batch cases: Use the Search bar below the Risk Assessment ID and Risk Category to filter the Risk Assessments with Customer or Interested Party details. Customer and Interested Party names will display in different font colors, as follows:
o Primary Customers
o Interested Parties
Click the Customer, Interested Party, or Risk Score link to view the risk assessment details. By default, the risk assessment details for Primary Customer display.
§ For KYC Onboarding cases: use the Search bar under the Event details on the left to filter the Risk Assessments with Primary and Secondary Prospects. Primary and Secondary Prospect’s names display in different font colors, as follows:
o Primary Prospect
o Secondary Prospect
o Focus Party
o Primary Prospect and Focus Party (If the primary prospect is also a focus party)
Click the Primary Prospect, Secondary Prospect, or Risk Category detail to view the risk assessment details. By default, the risk assessment details for Focus prospect display.
§ Algorithmic Score: Provides the complete list of risk attributes (also called rule names) considered for this risk assessment. Each row contains the rule name (such as, Occupation risk), contributing risk score (on a scale of 0 to 100), and the value (such as, occupation code or description).
§ Business Check Score: Provides the complete breakdown of business check score attributes considered for this risk assessment.
§ Matches: Provides the details of watch list entities this prospect/customer matches with across various watch list types, namely Sanctions list, PEP list & EDD list.
The Risk Assessment List opens and displays the Prospect or Customer Name and the respective KYC risk score. Other risk assessment details which display depend on the case type of the selected KYC Case, as described in the following table.
Fields in Risk Assessment Details List and their Descriptions
Field |
Description |
Case Type |
Customer/Party ID |
Displays the unique ID for the customer or interested party associated with this risk assessment. |
KYC Batch |
Focus Prospect |
Displays whether or not the risk assessment was created for this particular prospect. Valid values are Yes or No. If the value is Yes, it indicates the case was created because of this particular prospect. |
KYC Onboarding |
Jurisdiction |
Displays the jurisdiction to which the risk assessment belongs. |
Both KYC Onboarding and KYC Batch |
Prospect Type |
Displays the Prospect Type of the prospect who is the focus of the risk assessment. For example, Individual. |
KYC Onboarding |
Batch Type |
Displays the type of batch associated with this risk assessment. For example, Deployment Initiation (DI), Periodic Review, New Account Review, and Accelerated Review (ARR). |
KYC Batch |
Entity Type |
Displays the type of customer who is the focus of the risk assessment. For example, Organization or Individual. |
Both KYC Onboarding and KYC Batch |
SSN/TIN |
Displays the Social Security Number (SSN) or Tax Identification Number (TIN) of the prospect who is the focus of the risk assessment. |
KYC Onboarding |
CIP Status |
Displays whether or not this risk assessment has been verified through CIP. |
KYC Onboarding |
Assessment Type |
Displays the assessment type based on the relationship of the Prospect or Interested Party with the Primary Prospect or Customer. For example, Full KYC Assessment, and Watchlist Screening. |
Both KYC Onboarding and KYC Batch |
Primary Prospect |
Displays whether or not the prospect who is the focus of the risk assessment is the Primary Prospect. |
KYC Onboarding |
Primary Customer |
Displays whether or not the customer who is the focus of the risk assessment is the Primary Customer. |
KYC Batch |
Application ID |
Displays the unique ID for the application which triggered the risk assessment. |
KYC Onboarding |
Next Review Date |
Displays the date on which this customer should next be considered for risk assessment review. |
KYC Batch |
If, during your investigation, you decide that separate cases should be created for entities that are linked to the same case, you can split the case for each Prospect as desired, and work these cases through to closure.
For example, you can decide to investigate both a company and an individual (UBO) who are listed as Prospects on this case in separate cases.
ATTENTION:
This feature is only applicable for KYC Onboarding Case Types.
To split a case, follow these steps:
1. In the Events list of the Risk Assessment tab, click the Event ID to open the Risk Assessment Details.
2. Select the appropriate Risk Assessment record.
3. Click Split Case .
A new event and a new case are created. The new case is considered a Child
to this Parent case.
This option allows you to set the decision status for events associated with this case.
ATTENTION:
This feature is not applicable for KYC Onboarding Case Types.
You can sort the list of events by selecting the name of the column you wish to sort by from the drop-down list.
As part of KYC Onboarding Case Investigation, Watchlist Match Disposition allows you to dispose the watchlist matches for primary and secondary prospects and recompute the KYC Score. Configuring the watchlist rule as a part of an Algorithmic Score, Business Check Score, or both is mandatory for match disposition.
NOTE:
Watchlist match disposition and KYC risk score recomputation are not mandatory for case closure.
You can dispose the watchlist matches as True Positive or False Positive. After disposing all the watchlist matches, if necessary, you may recompute the KYC risk score.
NOTE:
Recompute KYC Score is enabled only for Prospects with the "Full KYC Assessment."
· As a part of risk inheritance, all the matches of primary and related non-primary prospects with Watchlist Screening are considered.
· Watchlist Rule score for Business Check & Algorithmic Scoring is recomputed based on earlier configuration when the initial risk scoring was performed.
· The KYC Risk Score is recomputed based on the new Algorithmic and Business Check Scores. The Risk Category is again derived based on the current risk category configuration for the respective jurisdiction.
· Case Management Audit captures the Watchlist Disposition and KYC Score recomputation actions.
To dispose the watchlist matches, follow these steps:
1. In the Matches section, select one or more match records.
2. Click
Dispose Match Records .
The Dispose Watchlist Matches pop-up window
opens.
3. Determine whether the match is a True Positive or False Positive and enter any Comments.
4. Click Save to save the match dispositions.
NOTE:
You can dispose matches multiple times before KYC risk score recomputation or case closure. Once the case is closed, the Disposition and Recomputation actions are disabled.
To recompute the KYC risk score, follow these steps:
1. Dispose all the watchlist matches of primary/secondary prospect(s).
2. Click
Re-compute KYC Score .
The Case Management UI displays the recomputed Risk Assessment Score and Risk Category along with the old Risk Assessment Score and Risk Category as KYC Score (Undisposed) and Risk Category (Undisposed).