Set Up Two-Step Verification (2SV) for Signing In
Two-Step verification (2SV) is a sign in process that uses a second method to verify your identity when signing in. For example, after you enter your username and password, with two-step verification you might be prompted to send a passcode to your mobile number to further verify your identity.
Your administrator determines which two-step verification methods are available to members of your organization, and then you can decide in your Lobby user settings which method you want to enable for yourself. You can also enable multiple verification methods and then select which of those methods is the default.
Note: High compliance Aconex users must set up and use the Passkey method described below.
To view your two-step verification settings:
- On the User Menu, select User Settings.
- In the Two-Step Verification section, view your settings.
These methods may be available:
- Email: A passcode is sent to your email address.
- Mobile Number: A passcode is sent by text message to your mobile device.
- Mobile App: A mobile app generates a passcode. All mobile apps that use the TOTP RFC 6238 standard work with this method.
- Oracle Authenticator App: A push notification is sent to your mobile device with the Oracle Authenticator App, giving you the option to allow or deny sign-in attempts with your account. This method only works if the mobile device has an internet connection.
- Passkey: A dialog box opens for you to confirm your identity using the passkey you configured.
To add a two-step verification method:
- In the Two-Step Verification section, find the verification method you want and select
Add. - In the dialog box, follow the instructions to add the selected 2SV method.
- Enter your password to verify the change.
The selected method is now active and will be required the next time you sign in.
To remove a two-step verification method:
- On the User Settings page, in the Two-Step Verification section, find the verification method that you want to remove.
- By the verification method that you want to remove, select
More, and then select Remove this verification method.
Tip
- To make an added verification method your default verification method, select More next to that method, and then select Make this your default verification method.
- If your two-step verification settings need to be reset, contact your organization administrator. See Reset the Two-Step Verification for a User.