Move a User to Another Organization (Aconex Only)

If a user is not in their proper Lobby organization, they can be moved to the correct organization.

Note: A banner displays when an existing user doesn't belong to any Lobby organization.

To move a user, you must be an organization administrator for both your current organization and the user's destination organization. You can select multiple users at a time.

Note: This task can be performed for an Active user that is licensed with only an Aconex application account. For example, if an Active user is a licensed user of both an Aconex application and a Primavera Cloud application, this feature is disabled.

To move a user to another organization:

  1. Select Navigation Menu and select Organizations.
  2. On the Organization Directory page, locate the row where your organization is listed, and then select View Users.
  3. Select the check box next to the user you want to move. You can select more than one user.
  4. Select Change Home Organization.
  5. In the Change Home Organization panel, in the Select an organization to move the user accounts to list, select the organization to move the selected users to.
  6. In the Move From and Move To sections, review the updates.
  7. Select Send users an email to set password when identity domain changes when the user will need to log in with a username and password. Do not select this option when the user will log in with single sign-on.
  8. Select Update.

    The moving process may take a few minutes if you're moving a large number of users.