Disable or Enable a User Account

As an organization administrator, you can disable or enable accounts for users in your organization. Disabling an account is helpful when a user leaves your organization or no longer needs access to the organization's Smart Construction Platform applications. The user account remains in Lobby and can be re-enabled if the user requires access in the future.

You can also disable your own account, but only if there is another Active Lobby Administrator in the organization.

Note: When a user account is disabled, the user is no longer able to sign in to Lobby or any of the other Smart Construction Platform applications that are accessed using the Lobby account.

To disable or enable a user account:

  1. Select Navigation Menu and select Organizations.
  2. On the Organization Directory page, locate the row where your organization is listed, and then select View Users.
  3. On the Users page, select the check box next to one or more users in the table.
  4. Select the More Actions menu, and select Disable or Enable.