Collecting ILOM Diagnostics for D2000 and D6000
Enabling ILOM on your D2000 or D6000 appliance provides hardware support at the component level by means of an ILOM snapshot. Oracle's technical support center can analyze the snapshots and access data such as FMA reports to determine which components require replacement in a fault situation.
To
enable ILOM snapshots on your appliance:
-
Sign into SD-WAN OS
and sudo to root.
talariuser@NCN-d6000:~# sudo su bash-4.2#
-
Verify that the
ILOM-to-host interconnect is disabled by observing State:disabled.
bash-4.2# ilomconfig list interconnect Interconnect ============ State: disabled Type: USB Ethernet SP Interconnect IP Address: 169.254.182.76 Host Interconnect IP Address: (none) Interconnect Netmask: 255.255.255.0 SP Interconnect MAC Address: 02:21:28:57:47:16 Host Interconnect MAC Address: 02:21:28:57:47:17
-
Enable and verify
ILOM-to-host interconnect.
bash-4.2# ilomconfig enable interconnect Set 'state' to 'enabled' Host-to-ILOM interconnect successfully configured. bash-4.2# ilomconfig list interconnect Interconnect ============ State: enabled Type: USB Ethernet SP Interconnect IP Address: 169.254.182.76 Host Interconnect IP Address: 169.254.182.77 Interconnect Netmask: 255.255.255.0 SP Interconnect MAC Address: 02:21:28:57:47:16 Host Interconnect MAC Address: 02:21:28:57:47:17
Note:
In this example:- The Host address is 169.254.182.77
- The ILOM address is 169.254.182.76
-
Verify that you can
ping the ILOM interface.
bash-4.2# ping 169.254.182.76 PING 169.254.182.76 (169.254.182.76) 56(84) bytes of data. 64 bytes from 169.254.182.76: icmp_seq=1 ttl=64 time=0.323 ms 64 bytes from 169.254.182.76: icmp_seq=2 ttl=64 time=0.218 ms
-
Enable higher
layer IP protocols.
bash-4.2# ipmitool sunoem cli "set /SP/network/interconnect allowed_services=fault-transport,http,https,ipmi,snmp,ssh" Connected. Use ^D to exit. -> set /SP/network/interconnect allowed_services=fault-transport,http,https,ipmi,snmp,ssh Set 'allowed_services' to 'fault-transport,http,https,ipmi,snmp,ssh' [fault-transport, http, https, ipmi, ssh, snmp] -> Session closed Disconnected
-
Set the snapshot
type to normal.
bash-4.2# ipmitool sunoem cli "set /SP/diag/snapshot dataset=normal" Connected. Use ^D to exit. -> set /SP/diag/snapshot dataset=normal Set 'dataset' to 'normal' -> Session closed Disconnected
-
Sign into ILOM
again.
bash-4.2# ssh root@169.254.182.76 Password: ******* Oracle(R) Integrated Lights Out Manager Version 4.0.4.33 r128860 Copyright (c) 2019, Oracle and/or its affiliates. All rights reserved. Warning: password is set to factory default. Warning: HTTPS certificate is set to factory default. Hostname: ORACLESP-1907XC3025 ->
-
In one command,
initiate Snapshot and transfer the file to /tmp on host with the talariuser
login credentials.
-> set /SP/diag/snapshot dump_uri=sftp://talariuser@169.254.182.77/tmp Enter remote user password: ********* // Enter talariuser password Set 'dump_uri' to 'sftp://talariuser@169.254.182.77/tmp' -> show /SP/diag/snapshot result /SP/diag/snapshot Properties: result = Running
The process will take about 10 minutes to complete.
-
You may reissue
this show command to check the status. When the result changes from Running to
Complete, exit the shell back to the host
-> show /SP/diag/snapshot result /SP/diag/snapshot Properties: result = Collecting data into sftp://talariuser@169.254.182.77/tmp/ORACLESP-1907XC3025_1907XC3025_2020-03-02T17-50-08.zip Snapshot Complete. Done. -> exit Connection to 169.254.182.76 closed. bash-4.2#
The zip file will be in
/tmp
.bash-4.2# ls -l /tmp/*.zip -rw-r--r-- 1 talariuser talariuser 17879551 Mar 2 14:00 /tmp/ORACLESP-1907XC3025_1907XC3025_2020-03-02T17-50-08.zip bash-4.2#
-
Validate the
.zip
file.bash-4.2# unzip -tq /tmp/ORACLESP-1907XC3025_1907XC3025_2020-03-02T17-50-08.zip No errors detected in compressed data of /tmp/ORACLESP-1907XC3025_1907XC3025_2020-03-02T17-50-08.zip.
-
Disable the
interconnect.
bash-4.2# ilomconfig disable interconnect Set 'state' to 'disabled'