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Payee Maintenance – Peer To Peer Payee

The online banking application enables users to register and maintain payees towards whom payments are to be made frequently or on a regular basis. Payee maintenance is beneficial to users as, it spares the user the effort and time spent to fill out the payee information every time a payment is to be initiated towards the payee’s account.

The ‘Manage Payee’ feature not only enables users to register payees, but also enables them to add accounts to a registered payee and view and edit or delete the accounts of existing payees. Additionally, the user can also initiate a payment from this screen by selecting the option ‘Pay’ against a specific account of a payee.

This section in the user manual documents the maintenance of peer to peer payees specifically. For information on maintenance of account based and demand draft payees, click Manage Payees.

How to reach here:

Dashboard > Payments widget > Manage Payees & Billers
OR
Toggle menu > Payments > Setups > Manage Payees & Billers

Payee Summary

The summarized views of all the payees (including peer to peer payees) maintained by the user, are listed on the Payee Summary screen. The user is able to search for a specific payee by entering the payee name in the provided search field. The user is able to expand any payee record in order to view the accounts associated with that payee. Subsequently the user is able to view further details of the account associated with the payee and is also able to edit or delete the specific account. The user is also provided with the option to add a new payee maintenance.

To manage payees:

• In the Manage Whom field, select the Payee option.
  All the registered payees are listed down by their names and photos, if added.
  
• From the Payee List, select and click on the payee whose details you want to view.
  OR
  Click to search for a specific payee whose details you want to view.
  A card displaying Payee Name, Payee Photo and Type as well as links to add new payee appears.
  OR
  Click Add New Payee to create a new payee.

• Click against a specific account associated with a specific payee and then click View/ Edit.
  The View / Edit Payee screen appears.
  OR
  Click Pay to transfer funds/ issue demand draft.
  OR
  Click Delete to delete the payee.
  OR
  Click Add New Account or Add New Demand Draft.
  OR
  Click Back to Dashboard to navigate back to the dashboard.

View Payee Details

The user is able to view details of the account associated with the payee by selecting the option ‘View/ Edit’ provided against each account record displayed on expansion of a payee record.

The ‘View Payee Details’ option provides the user with the facility to assign limits each account of the payee. By way of assigning limits, the user is able to define the maximum daily and/or the maximum monthly limits that are to be applicable to an account of the payee. Alternately, the user can also edit or remove these limits, once assigned.

To view payee details:

• From the Payee List, select and click on the expand option provided against the payee whose details you want to view.
  OR
  Click to search for a specific payee whose details you want to view.
  A card displaying Payee Name, Payee Type and links to add a new account or new demand draft to the payee appears.
• Click and then click the View/ Edit option. The View/ Edit Payee screen appears.
  

3. In the View/Edit Payee screen:
   • To transfer funds to the payee, click Pay.
   • To edit the daily and monthly funds transfer limits:
     1. Click the icon (edit option) against the Daily Limit field or the Monthly Limit field.
        The respective field appears in editable mode.
     2. Edit / enter limits against the daily / monthly limits field as the case may be.
     3.  Click against the Daily Limit / Monthly Limit field to save the changes made. A message stating that the limits have been set, appears.
        OR
        Click to cancel the editing.
   • To remove the limits that have already been set:
     1. Click Remove Limits to delete the set limits assigned to the specific payee account. The Remove Limits pop-up appears. (This option appears only if limits (either daily or monthly) are already assigned to the payee account.)
     2. Select the limit you wish to delete and click OK. A message stating that the selected limit has been removed successfully appears.
   • To edit the payee details, click . For further details, refer the Edit Payee section below.
   • To go back to the payee summary screen, click Back.

Edit Payee

Using this option, the user can modify certain details of existing payees.

To edit the payee details of a peer to peer payee:

1. From the Payee List, select and click on the expand option provided against the payee whose details you want to edit.
   OR
   Click to search for a specific payee whose details you want to edit. A card displaying Payee Name, Payee Type and links to add a new account or new demand draft to the payee appears.
2. Click and then click the View/ Edit option. The View/ Edit Payee screen appears.
   OR
   Click Add New Account or Add New Demand Draft to add new account type or demand draft type of payee.
3. Click . The Edit Payee Details screen appears.
   

4. Click the Change link appearing against the payee photo to modify the uploaded payee photo.
   OR
   Click the Remove link to delete the uploaded payee photo.

5. Note: If a photo has not been uploaded against the payee, the option to upload a photo is made available.
   Click the Upload Photo link to upload a photo against the payee.

5. In the Email/ Mobile field, edit the payee’s email ID or mobile number, if required.
6. In the Nickname field, edit the payee’s nickname, if required.
7. Click Save to save any changes.
   OR
   Click Cancel to cancel payee modification. A warning message appears asking the user to confirm cancellation of the operation.

   1. Click Yes to confirm cancellation of payee modification. The user is navigated to the Dashboard.
      OR
      Click No to return to the Edit Payee screen.
      

8. The Review screen appears. Verify the details, and click Confirm.
   OR
   Click Cancel to cancel the transaction. A warning message appears asking the user to confirm cancellation of the operation.
   • Click Yes to confirm cancellation of payee modification. The user is navigated to the dashboard.
     OR
     Click No to return to the Edit Payee Details - Review screen.
     OR
     Click Back to navigate to the Edit Payee screen.
9. A success message appears along with Reference Number.
   Click Go to Dashboard to navigate back to the Dashboard.
   OR
   Click the More Payment Options link to access other payment options.

Delete Payee

To delete a payee account:

1. From the Payee List, select and click on the expand option provided against the payee whose details you want to delete.
   OR
   Click to search for a specific payee whose account you want to delete.
   A card displaying Payee Name, Payee Photo and Type as well as links to add a new account or new demand draft to the payee appears.
2. Click and then click Delete. The Delete Payee pop up window appears with a warning message prompting the user to confirm the deletion.
   

3. Click Proceed to proceed with the deletion request.
   OR
   Click Cancel to cancel the deletion process.
4. The screen confirming payee deletion appears. The details of the account/ draft deleted are also displayed on this screen.
   Click Go to Dashboard to navigate to the dashboard.
   OR
   Click More Payment Options to access other payment options.

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