Troubleshooting

If you experience difficulty in connecting to and using the Primavera Data Service, check the following items:

• The URL that you are using is correct.
• The application is running.
• The user is assigned the application administrator privilege.
• The HTTP request body JSON is valid and properly formatted.
• The HTTP request content-type is 'application/json'.

In the Meta Data Columns Endpoint service and runquery endpoint, if the given table name is incorrect, then the response shows as "table / view doesn't exist". Correct the tablename and repost the endpoints.

If you receive the response Request failed and a response code 500 Internal Server Error, check your JSON code for potential syntax errors and typographical errors, for example joinTables rather than joinedTables.