Corrective Work Orders (CWO) BP - Purpose
CWOs are created either automatically (as a result of a Service Request) or manually (by a technician or a supervisor). The purpose of a CWO is to communicate with and assign a task to a technician to perform corrective maintenance work related to a site, facility/building or an asset.
The CWO contains all the necessary data to communicate the issue to be resolved, the location, the asset and its details and the description of the issue/problem. CWOs are routed to the different parties involved via a default (yet configurable) business process workflow as shown below. Assigned technicians are required to complete the list of tasks performed, actual time spent on each task, list of materials used and quantities and any tool used to complete the tasks.
Corrective Work Orders (CWO) BP - Level
Project/Shell
Corrective Work Orders (CWO) BP - Type
Line Item
Corrective Work Orders (CWO) BP - Workflow
Corrective Work Orders (CWO) BP - Template
Company Workspace > Admin mode > Templates > Shells > Buildings > MASTER OFFICE BUILDING TEMPLATE > Setup > Business Process > Corrective Work Orders
Corrective Work Orders (CWO) BP - View
To create Corrective Work Orders BP:
- From the User mode, navigate to the Shell (for example: Building or Campus) where you want to create the record.
- Expand the Maintenance Management node on the Left pane, and select Corrective Work Orders.
- From the BP log page:
- Select the record you want to view and click
> Open.
- Select the record you want to view and click