Service Requests BP - Purpose
The Portal Service Request process is an easy-to-use process for submitting facility service requests for issues, problems, requests for repair, and so forth.
Service Requests BP - Level
Company
Service Requests BP - Type
Simple
Service Requests BP - Workflow
Service Requests BP is a non-workflow BP.
Service Requests BP - View
The Portal Service Request process is accessible to users from a different URL address then the typical full access URL used to login to Unifier. Access to this portal Service Request process interface is available to all licensed Unifier FAM users who are members of the “Portal Users” company level User Group.
Service Requests BP - Template
Company Workspace > Admin mode > Templates > Shells > Buildings > MASTER OFFICE BUILDING TEMPLATE > Setup > Business Process > Service Requests
Service Requests BP - Create
To create a space request:
- Navigate to the Company Workspace node.
- From the User mode, expand the Facilities Help Desk node and select Space Requests.
- From the BP log page, click Create.Complete the form.
- Click Submit.