External emails are important communications that need to be included in shells. Such emails can come from project or shell members or from external users who do not use Primavera Unifier. These email communications (and any attachments) can be collected in a central repository for the shell, called the Mailbox, so that users can use them in managing and documenting the shell. Once such emails reside in the shell’s mailbox, users can view them, forward them to appropriate members, flag them for review, and reply to them. In addition, these external emails can be linked to business process records.
Note: External emails that have been blind carbon-copied (Bcc’d) are not collected by the Mailbox.
When Primavera Unifier is installed on your system, a dedicated email address for your company is specified, and whenever you create a shell, Primavera Unifier assigns it a unique identifier. Primavera Unifier combines this email address and shell identifier to create the shell mailbox.
When the Primavera Unifier Administrator configures the shell instances, s/he can notify all shell participants, both within and outside of Primavera Unifier, of this shell email address.