You can attach new or existing Mailbox messages to a BP record. A single Mailbox message can be attached to one or multiple BPs.
To attach an existing Mailbox message to a BP
- At the bottom of the BP form, click the Linked Mail link. The Linked Mail window opens.
- Click the Add button and choose My Mailbox. The My Mailbox window opens, displaying the list of available Mailbox messages.
- From the list, select the Mailbox to link to the open BP form and click Attach.
- Click Close Window to close the Linked Mailbox window.