The Deleted Items sub-node of the Mailbox node (shell) enables you to see the items that you have deleted from one of the other folders. Once deleted, the communications are not recoverable.
Note: Users who sent or received the deleted message may still retain copies of these messages in their own Inbox or Sent folder.
The following columns and icons are displayed in the log:
- Flags
- Attachment icon (Displays if the upper form of the record has any attachments)
- From (The sender's information)
- Subject (The subject of the message)
- Received (The date the item was received)
When a deleted record is selected from the log, the Record Details, Attachments, and Workflow tabs are displayed on the right pane.
From the Deleted Items log, you can use the gear menu (
) to perform the following actions: Open, Print - HTML, Print- PDF, Print - Custom, and Go to Origin.
The following toolbar options are displayed on the Deleted Items page.
Toolbar Option | Description |
|---|---|
New | To create a new email. |
Actions | The following option are displayed: Flag Clear Flag Print: Choose from one of the following options: HTML, PDF, or Custom. Delete: Delete one or more notifications. |
View | To customize the view according to the following criteria:
This sub-menu will also contain all views that you have created. |
Refresh ( | To refresh the log screen. |
Print ( | To print the contents of the log. |
Edit View ( | To edit the view of the log. You can edit the view of the following elements on your log:
If you modify the view and do not save the changes, the system keeps the existing name and adds the word "Modify" to the existing name. You can click Clear to clear your selections. |
Search | To open the Search window and enter search parameters. You can search for drafts that are not currently displayed in the log. |
Find on Page | The Find on Page option enables you to find items on the displayed page. When you click the Find on Page option, the system inserts a new row that enables you to enter your filter parameters.
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