The Active User Tasks log will house the following tasks:
- Tasks for all active users existing at the company level.
- Company level - This includes users from both owner and all partner companies
- Project level - This includes users from both owner and the member companies.
- Tasks where the active user is an assignee and the record has not yet reached the terminal step.
This means that the previous user would no longer be seeing the task in the log but because of a previous action taken by the previous user the task would still appear in the log. The reasons for this appearing in the log are as follows:
- To account for Dynamic step assignment. For example, the Workflow setup might have "Match <step>" in a subsequent step.
- To account for step revisits.
Active User Tasks log (toolbar options)
Option | Description |
---|---|
Reassign | To open the Select New Assignee window and select the following information about the assignee:
Select one or more tasks and click Reassign to open the user picker-window. |
View | This option enables you to view the following pre-defined views:
The Create New View option can be used to define user specific views. |
Refresh | To refresh the items listed in the log. |
To print the items listed in the log, based on the current view of the log. | |
Edit View | To view and edit the settings of items listed in the log. Use the View Name field to enter a name for your new view. Use the Columns tab to: - Determine which columns to display: Available Columns - Select the columns: Selected Columns - Lock the columns in place: Lock after selected Column Use the Filters tab to: - Determine the field for your filter: Field - Indicate the operator for your filter: Operator - Include any values: Value - Determine the number of records that you want to be displayed: Number of Records Use the Group By tab to: - Group the list based on the options available from the drop-down list. - Adjust the order of your list: Order Use the Sort By tab to sort items according to: - Previous assignee - New assignee - Origin - Business Process - Record Number - Reassigned on Click Cancel to discard your changes and return to the log. Click Apply to apply your changes to the view. Click Save As to save an existing view with another name. |
Filter | The quick filter option enables you to quickly filter the tasks based on the values that you enter. The quick filter works on the visible contents, only. For example, if 200 records are displayed in the view, then the quick filter will work on the 200 visible records, only. |
Active User Tasks log (columns)
Column Heading | Description |
---|---|
Reassignment Status | The (X symbol) signifies that the task cannot be reassigned. |
Assignee | Name of the inactive user assignee. |
Company | Company name of the inactive user. |
Origin | The source. The source can be project, shell, or company tab name. |
Business Process | Name of the business process. |
Record Number | The record number |
Title | The title. |
Record Due | The due date for the record. |
Creation Date | The creation date for the task. |
Workflow Name | The workflow name. |