Windows
- Using Mozilla Firefox
The AutoVue JNLP file is automatically downloaded and a confirmation message is displayed. Select the Open with radio button and click OK. To open AutoVue files automatically and bypass the confirmation message, select the Do this automatically for files like this from now on checkbox.
- Using Chrome
The AutoVue JNLP file is flagged as a dangerous file extension. Each time you open an AutoVue file, you must select the Keep option and open the downloaded file from the Downloads folder.
Mac OS
Modify Security Settings
- Click the Apple menu and launch System Preferences.
- Select Security & Privacy.
- Click the General tab.
- For the Allow apps downloaded from option, select Anywhere.
This option is available for Mac OS X El Capitan. For other Mac operating systems, refer to the pertinent installation guides.
- Click Allow From Anywhere to confirm your selection.
Launching AutoVue Files
- Using Chrome
When an AutoVue file is opened a confirmation message is displayed. Select Open to open the file in AutoVue.
- Using Safari
Open Preferences and select the Privacy tab and check the Always Allow option under Cookies and website data. The AutoVue JNLP files are permanently saved on the disk, you can launch the file from the Downloads folder.