Contact Support

Click View Help Menu (the question mark icon: ) from the upper right-hand section of the Unifier window to open a contextual menu and click Contact Support to open the Support window.

The Support window has two tabs:

In the Contact tab, Contact Information section, you can see the name, phone, and contact instructions of someone at your company that you can contact when you need help with Primavera Unifier. For assistance, try this person, first.

Note: This information is available only if your company administrator has provided internal support contact information.

In the Contact tab, eLearning section, you see the location (Access), name of the contact (Contact), and any instructions that you might need in order to access the eLearning materials.

Note: Your company may elect to provide access to the eLearning suite, where you can access interactive Primavera Unifier learning materials. Alternatively, your company may have its own customized support or training materials that can be accessed on an internal site/location. If your company administrator provides this contact information, it will be listed at the bottom of the window.

For information about the Download tab, read the following topic: Download Plugins.



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Last Published Monday, April 11, 2022