The Mailbox feature is project-specific, and the full functionality is accessed at the project level. A cross-project listing of your Inbox and Sent items can also be accessed in the Mailbox node directly under Home.
To access project Mailbox
- Open a project and switch to User mode.
- Click Mailbox in the left Navigator. The Mailbox folders expand:
- Drafts: Displays Mailbox messages that you have drafted but not yet sent.
- Inbox: Displays messages sent to you.
- Sent Items: Displays messages that you have sent.
- Deleted Items: Displays items that you have deleted from one of the other folders.
- Project Mailbox : Stores copies of all Mailbox messages sent between project team members. Access to this folder must be granted through permission settings.
To view all of your Mailbox messages across projects
- Go to the Home page.
- Click Mailbox in the left Navigator. All messages residing in all project Mailbox Inbox and Sent folders are listed.
- To open a listed message, select it from the list and click Open. You will be directed to the Project Mailbox Inbox or Sent folder containing the message, and the message will open.
To search for a specific Mailbox message across projects
- Go to the Home page.
- Click Mailbox in the left Navigator. All messages residing in all project Mailbox Inbox and Sent folders are listed.
- Click the Find button.
- Enter search criteria in the Subject Containing or Message Containing fields in the upper portion of the log window.
- Click Search. The log will list the messages meeting the search criteria entered.