To view linked BP records from a Mailbox message:
- Open the business process record.
- Click the Linked Mail button. The Linked Mail window opens, showing the emails that are attached to the record.
- Select the email you want to view, and use the gear menu to click Open or double click on the email. Unifier opens the email.
- Below the Subject line is an information icon with the following caption:
This Mailbox and any future replies are linked to business process records.
- Click the business process records link. Unifier opens the Linked Business Process Records window, which shows a list of all business process records to which this email is attached.
You can select a business process record from the list to view its record details in the right pane.