Sometimes you have the option of declining a task. If you are the only person assigned to a step in the workflow, or if the creator of the workflow has not granted permission to decline a task, this is not an option.
To decline a task from the Home page:
- Go to Home page and click the Tasks node.
- Hover over the record and click the gear menu (
). - Click Decline.
To decline a task from the specific business process log (Company Workspace and Project/Shell):
- Go to your business process and open the log from the Tasks node.
- Hover over the record and click the gear menu ().
- Click Decline.
Note: You cannot decline multiple tasks.