Primavera Data Warehouse writes detailed process information to the log files. The Logs contain information about the installation, as well as about each run of the STARETL process. If an error occurs, the log files may include diagnostic information. Analyzing these files can help lead you to the resolution or to the file or process that caused the error.
Cannot auto-create wallet (ORA-28368)
If you encounter the above error while running the following line:
ALTER SYSTEM SET ENCRYPTION KEY IDENTIFIED BY "admin";
- Make sure the folder where you want your encryption keys to be placed exists.
- If it is not already created, create one and re-run the above line.
Encryption wallet, auto login wallet, or HSM is already open (ORA-28354)
If you encounter the above error, run:
alter system set encryption wallet close identified by "<password>";
then
alter system set encryption wallet open identified by "<password>";
TNS: wallet open failed (ORA-12578)
- Check that sqlnet.ora file does not contain any extra spaces before the WALLET_LOCATION line.
- Make sure you have not missed any parenthesis.
- If the above 2 do not work, edit your sqlnet.ora file and modify SQLNET.WALLET_OVERRIDE parameter value from TRUE to FALSE.
Auto login wallet not open but encryption wallet may be open (ORA-28390)
If you encounter the above error while trying to close the wallet with alter system set encryption wallet close, correct the statement to:
alter system set encryption wallet close identified by "<password>";