1What’s New in This Release
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 20.9 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 20.9 Update
| Topic | Description |
|---|---|
| Modified topics. Updated topics for Siebel CRM 20.9 Update.
Note: For the general purposes of this documentation, the
current release is Siebel CRM 20.9 Update. Similar installation characteristics and requirements apply to multiple Siebel CRM 20.x, 19.x, and 18.x Update releases. Siebel CRM 20.9 Update includes all of the functionality from these prior Siebel CRM releases.
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What’s New in Siebel Installation Guide for UNIX, Siebel CRM 20.8 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 20.8 Update
| Topic | Description |
|---|---|
| Modified topics. Updated topics for Siebel CRM 20.8 Update. |
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| Installing and Uninstalling Siebel CRM 20.x Update Installing and Using Oracle Database SE2 for the Local Database Multiple topics |
Modified topics. As of Siebel CRM 20.8 Update, Oracle Database SE2 has replaced Oracle Database XE for the local database. The sample database is no longer supported and can no longer be used. |
| Modified topic. Updated information about PostInstallDBSetup and other utilities. As of Siebel CRM 20.8 Update, customers no longer have to run the EditWebLayout and LOV_EIM utilities manually. |
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| Configuration Settings for a Siebel Application Interface Profile |
Modified topic.
Note: In Siebel CRM 20.2 Update, the default values changed for Method to Check Server Availability and Command to Check Server Availability to the values shown in the linked topic. As a consequence, customers must update any Siebel Application Interface profiles created before Siebel CRM 20.2 Update to reflect the current default values.
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| New topic. Added information about how to prevent a situation where no valid Siebel Gateway connection information is available following an update installation. The described functionality applies to Siebel CRM 20.4 Update and later. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 20.7 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 20.7 Update
| Topic | Description |
|---|---|
| Modified topics. Updated topics for Siebel CRM 20.7 Update. |
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| Modified topic. Updated information about PostInstallDBSetup and other utilities. As of Siebel CRM 20.7 Update, you can check a box to skip running PostInstallDBSetup as part of installation. |
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| New topic. As of Siebel CRM 20.7 Update, after installation you can optionally inactivate workflow processes that are no longer required. |
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| Modified topic. Updated information about uninstallation options for Siebel CRM. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 20.6 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 20.6 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 20.6 Update. |
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| Modified topic. Updated information about the LOV_EIM and RepositoryUpgrade utilities. |
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| Verifying System Preferences and Settings for the Database Code Page | Modified topic. Added information about a new enterprise parameter for use with EBCDIC code pages, EBCDICCodePage. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 20.5 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 20.5 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 20.5 Update. |
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| Multiple topics |
Modified topics. As of Siebel CRM 17.0, Siebel Tools no longer supports the local or sample database, with Oracle Database XE. The local or sample database is only for use with Siebel Mobile Web Client. Developers now use Siebel Web Tools or Siebel Tools with workspaces in the enterprise Siebel database. (As of Siebel CRM 20.8 Update, Oracle Database SE2 has replaced Oracle Database XE for the local database. The sample database is no longer provided.) |
| Modified topic. Added information about buffer pools and the Full Publish process. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 20.4 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 20.4 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 20.4 Update. |
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| New topic. As of Siebel CRM 20.4 Update, you can change the primary service node and primary registry node in a Siebel Gateway cluster. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 20.3 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 20.3 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 20.3 Update. |
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| Modified topics. As of Siebel CRM 20.3 Update, the installer runs the new Post Install DB Setup (PostInstallDBSetup) utility. Along with other functions, this utility supports features that use the new seamless repository framework. The Siebel runtime repository is now a hybrid of objects that are loaded into memory from the Siebel database and objects that are loaded into memory from nonextensible object (NEO) files. For more information about new features since Siebel CRM 17.0, see Siebel CRM Update Guide and Release Notes on My Oracle Support for Siebel CRM 20.3 Update. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 20.2 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 20.2 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 20.2 Update. |
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Configuration Settings for a Siebel Application Interface Profile |
Modified topic.
Note: As a consequence of the default values changing for Method to Check Server Availability and Command to Check Server Availability, customers must update any Siebel Application Interface profiles created before Siebel CRM 20.2 Update to reflect the values shown in the table.
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What’s New in Siebel Installation Guide for UNIX, Siebel CRM 20.1 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 20.1 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 20.1 Update. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.12 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.12 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 19.12 Update. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.11 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.11 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 19.11 Update. |
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| Using Safe Mode for Siebel Management Console | New topic. As of Siebel CRM 19.11 Update, you can configure a safe mode user for Siebel Management Console. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.10 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.10 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 19.10 Update. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.9 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.9 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 19.9 Update. |
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About Persistence for Siebel Enterprise Cache (new) Configuration Settings for a Siebel Enterprise Cache Server Profile (modified) |
New and modified topics. As of Siebel CRM 19.9 Update, Siebel CRM supports persistence for the caches managed by Siebel Enterprise Cache. Added information about the new settings Use Persistence for All Caches, Persistence Directory, and Persist Cache in Siebel Enterprise Cache Server profile configuration. Updated the information about the Cluster Name and Service Name settings. |
Requirements for AIX Only (modified) |
Modified topic. If you are installing Siebel Enterprise Cache, requirements apply for installing other modules where some modules are installed on AIX. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.8 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.8 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 19.8 Update. |
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Configuration Settings for a Siebel Application Interface Profile |
Modified topic. Added information about the Maximum Possible Tabbed Sessions setting for the Siebel Application Interface profile. Multiple tabbed browsing is available as of Siebel CRM 19.7 Update. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.7 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.7 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 19.7 Update. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.6 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.6 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 19.6 Update. |
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Modified topic. As of Siebel CRM 19.6 Update, Siebel Remote supports TLS (Transport Layer Security) encryption and no longer supports RSA encryption. For more information about configuring TLS for Siebel Remote, see Siebel Remote and Replication Manager Administration Guide and Siebel Security Guide. |
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Installing Siebel CRM in a Migration Installation Installing Multiple Instances of the Same Version of Siebel CRM |
Modified topics. Clarified the requirements for installing additional instances of Siebel CRM server modules, including Siebel Application Interface. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.5 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.5 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 19.5 Update. |
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Customizing URLs for Siebel CRM Applications Modifying the HTTPS Redirect Port or HTTP Port for Siebel Application Interface |
New topics. Created new topics for Siebel CRM 19.5 Update. As of Siebel CRM 19.5 Update, you can customize URLs for Siebel CRM applications. You can also modify the HTTPS redirect port or HTTP port. These customizations involve modifying the application container (Apache Tomcat) for Siebel Application Interface. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.4 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.4 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 19.4 Update. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.3 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.3 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 19.3 Update. |
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Modified topic. Updated information about the following mandatory or optional utilities:
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Modified these and other topics. Updated information about Siebel Application Interface installation requirements and load balancing options. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.2 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.2 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 19.2 Update. |
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Modified topic. As of Siebel CRM 19.2 Update, you can deploy multiple instances of Siebel Constraint Engine in your Siebel deployment, to support load balancing. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.1 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 19.1 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 19.1 Update. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 18.12 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 18.12 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 18.12 Update. |
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Modified topic. Updated to reflect enhancements to Siebel Management Console added in Siebel CRM 18.12 Update. |
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New topic. As of Siebel CRM 18.12 Update, Siebel system administrators can manage server elements in the Siebel deployment by using the Management screen in the Siebel Management Console. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 18.11 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 18.11 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 18.11 Update. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 18.10 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 18.10 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 18.10 Update. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 18.9 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 18.9 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 18.9 Update. |
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New topic. Summarizes the tasks for installing Siebel CRM 18.9 Update or the latest Siebel CRM 18.x Update release, where there is an existing installation of Siebel CRM 17.x or 18.x. |
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Modified topics. As of Siebel CRM 18.8 Update, the Migration Package Location setting in the Siebel Management Console allows you to specify the package location for import and export operations by the Siebel Migration application. Added information about the server components required for successful use of the Siebel Migration application. Added information about configuring the Siebel File System for use by the Siebel Migration application. |
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Modified topic. Updated information about:
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Configuring the Common Logger for Siebel Application Interface |
New topic. As of Siebel CRM 18.9 Update, you can configure the log level for the Siebel Application Interface common logger, which is used for certain common logging tasks. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 18.8 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 18.8 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 18.8 Update. |
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Modified topic. Provided critical information about:
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Moved and modified topic. Moved this topic from a later chapter and updated the information. As of Siebel CRM 18.8 Update, you can configure application containers (Apache Tomcat) for installations of Siebel Gateway, Siebel Server, and Siebel Application Interface to start automatically on UNIX operating systems. |
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Modified topic. Updated topic to clarify appropriate configuration sequence. |
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Configuring Siebel Application Containers for Automatic Start |
New topic. As of Siebel CRM 18.8 Update, you can configure application containers to start automatically on UNIX operating systems. |
Modified topic. Updated topic to clarify appropriate configuration sequence. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 18.7 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 18.7 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 18.7 Update. |
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Modified topic. Siebel CRM 18.7 Update provides Siebel Repository updates for Siebel CRM applications. Customers currently using Siebel CRM 17.x or 18.x Update releases can optionally implement these updates by using a new repository upgrade utility. |
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New topic. As of Siebel CRM 18.7 Update, Siebel system administrators can configure server elements in the Siebel CRM deployment by using the new Configuration screen in the Siebel Management Console. |
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New topic. As of Siebel CRM 18.7 Update, Siebel Management Console supports enhanced accessibility. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 18.6 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 18.6 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 18.6 Update. |
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Modified topic. Added some settings not previously documented. |
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Modified topic. As of Siebel CRM version 17.5, application containers for Siebel Application Interface instances on multiple nodes can be load balanced using products such as Apache HTTP Server (httpd) with the mod_jk module. The products you use must provide reverse proxy services and support load balancing based on jsessionid cookies. All instances of Siebel Application Interface must be protected by a reverse proxy. |
What’s New in Siebel Installation Guide for UNIX, Siebel CRM 18.5 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 18.5 Update
| Topic | Description |
|---|---|
Modified topics. Updated topics for Siebel CRM 18.5 Update. |
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New topic. Siebel CRM supports an optional native clustering feature for Siebel Gateway to provide high availability benefits to Siebel CRM customers. This feature works at the software level and is the preferred and recommended approach for clustering the Siebel Gateway.
Note: This feature, first provided in Siebel CRM 18.5 Update, became generally available as of Siebel CRM 18.7 Update.
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What’s New in Siebel Installation Guide for UNIX, Siebel CRM 18.4 Update
The following information lists the changes in this revision of the documentation to support this release of the software.
Table What’s New in Siebel Installation Guide for UNIX, Siebel CRM 18.4 Update
| Topic | Description |
|---|---|
New topic. Provides more information about some of the new features and technology changes in Siebel 2018 (also known as Siebel CRM 18.x).
Note: Siebel CRM 18.4 Update, the first Siebel CRM 18.x Update release, includes all of the functionality from previous Siebel CRM 17.x patchset releases.
You install Siebel CRM 18.4 Update on top of an existing installation of Siebel CRM 17.x. The installers behave similarly to those for Siebel CRM 17.x patchset releases previously provided. |
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New topic. Provides information about how to install the current release of Siebel CRM 18.x on top of Siebel CRM 17.x, and about uninstalling Siebel CRM 18.x. |
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Modified topic. Updated to include Siebel CRM 18.x in the described installation cases. |
What’s New in Siebel Installation Guide for UNIX, Siebel Innovation Pack 2017
The following information lists the changes in this revision of the documentation to support Siebel Innovation Pack 2017 (Siebel CRM 17.0).
Table What’s New in Siebel Installation Guide for UNIX, Siebel Innovation Pack 2017
| Topic | Description |
|---|---|
New topic. Contains more information about some of the new features and technology changes in Siebel Innovation Pack 2017. |
|
“Installation-Related Changes for Siebel Innovation Pack 2016” (removed) |
Removed topic. Removed this topic about the previous release. |
Modified topics. In Siebel CRM 17.0, some installable modules have changed, and the Siebel Enterprise Server installer has been updated to accommodate them. The Siebel Web Server Extension (SWSE) and its separate installer are no longer provided. This module has been replaced by a new module, Siebel Application Interface, which you install in the secured application intranet zone using the Siebel Enterprise Server installer. For migration installations, you must install Siebel Application Interface before the other modules, and you must configure it after doing all migration installations. The additional tasks for migration installations have been updated for Siebel CRM 17.0. The Siebel Gateway Name Server has been replaced by a new module called Siebel Gateway. You can use the Siebel Enterprise Server installer to install additional new modules. The installer now prompts for authentication and port number information as part of accommodating Siebel CRM product changes intended to facilitate deployment in a variety of computing environments. |
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Configuring Siebel CRM Server Modules Running the Siebel Management Console (new) “Starting a Siebel Configuration Wizard” (removed) “More Information About Using the Siebel Configuration Wizards” (removed) |
Modified and removed topics. In Siebel CRM 17.0, the Web-based Siebel Management Console, which is installed with Siebel Application Interface, has replaced most of the Siebel Configuration Wizards previously provided, except for the Database Configuration Wizard. Use the Siebel Management Console to create configuration profiles and deploy them in your physical environment. Configuration information is stored in the Siebel Gateway registry instead of in the siebns.dat file. |
New topic. Moved some Siebel Configuration Wizard content from the previous chapter here, applicable to the Database Configuration Wizard. |
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Modified topic. Installing a new database using the Database Configuration Wizard now creates an ODBC data source name that allows you to use database authentication when you run Siebel Management Console. |
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“Additional Tasks for the Siebel Web Server Extension and the Web Server” (removed) |
Removed topic. Most of this information applied to SWSE and Web servers, and is not relevant to Siebel Application Interface for Siebel CRM 17.0. The topics about using Siebel Management Console to configure Siebel Application Interface include information about some settings formerly noted in this topic for SWSE. |
“Process of Configuring Load Balancing for Siebel Business Applications” (removed) “Generating the Load Balancing Configuration File (lbconfig.txt)” (removed) “Planning Siebel Server Load Balancing” (removed) “Siebel Web Server Extension Requirements for Siebel Load Balancing” (removed) |
Removed topics. Load balancing as configured in previous releases no longer applies. In Siebel CRM 17.0, Siebel native load balancing works differently than in previous releases, and provides dynamic load balancing to Siebel Servers. In addition, you can distribute incoming network traffic over multiple servers by using third-party HTTP load balancers that support session-based load balancing in front of a Siebel reverse proxy Web server. |
Installing and Using Oracle Database SE2 for the Local Database |
Modified topic. In Siebel CRM 17.0, the local database and sample database are provided in the 64-bit versions only; the 32-bit versions are no longer provided. |
Modified topic. In Siebel CRM 17.0, demo shortcuts are no longer created with installations of the sample database for Siebel Mobile Web Client. |
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“About the Environment Verification Tool” (removed) “Using the Environment Verification Tool” (removed) |
Removed topics. The Environment Verification Tool is obsolete in Siebel CRM 17.0. |
“Cloning a Siebel Installation” (removed) |
Removed chapter. The cloning utility described in previous versions of this guide is no longer supported. This utility has been superseded by the Siebel Management Console technique of creating and deploying configuration profiles for your installed Siebel CRM modules. You can use the new method to achieve results similar to those of the cloning operations previously described. |
Modified topic. As of Siebel Innovation Pack 2017, you use the Siebel Management Console to remove configuration data of the types that you would formerly remove using the Siebel Configuration Wizards. |
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“About Oracle Configuration Manager” (removed) |
Removed topic. As of Siebel Innovation Pack 2017, Oracle Configuration Manager is no longer installed with Siebel CRM. |
Requirements for Configuring Anonymous Users for the Siebel Application Interface |
Modified topic. Anonymous users are now configured using Siebel Management Console. |
“Installing the Web Server” (removed) “Support for Heterogeneous Environments” (removed) “Requirements for the Installation User for the Siebel Web Server Extension” (removed) “Requirements for Stopping and Starting the Web Server” (removed) “Requirements for Binary Coexistence of the Siebel Web Server Extension” (removed) |
Removed topics. Removed topics that were mostly applicable to SWSE and Web servers, and are not relevant to Siebel Application Interface. Other information in Requirements for Installing and Configuring the Siebel Application Interface and elsewhere has been adapted from the SWSE context to the Siebel Application Interface context. |
“Requirements for Installing Oracle LDAP Client” (removed) “Uninstalling Oracle LDAP Client” (removed) |
Removed topics. The Oracle LDAP Client installer is no longer provided as part of Siebel CRM product media. Obtain it separately from Oracle Software Delivery Cloud. |
About the Microsoft Windows and UNIX Versions of This Guide
This book is published in separate versions for Microsoft Windows or UNIX operating systems:
Siebel Installation Guide for Microsoft Windows
Siebel Installation Guide for UNIX
In this guide, Windows refers to all of the Microsoft Windows operating system versions that are supported for server or client platforms (for applicable Siebel CRM modules) for this release.
Supported UNIX operating systems include IBM AIX, HP-UX, Linux, and Oracle Solaris (for SPARC).
In Siebel Installation Guide for UNIX, supported Linux operating systems are usually discussed in generic terms and are not differentiated. Siebel Installation Guide for UNIX does not contain instructions for installing Siebel CRM on Windows or about Microsoft SQL Server.
Both the Windows and UNIX versions of this guide contain instructions for installing client-based modules, such as Siebel Web Clients or Siebel Tools, on Microsoft Windows.
Additional Information
The procedures in this guide assume that you do not use left-hand navigation. For information about implementing left-hand navigation, see Siebel Fundamentals Guide.
For additional information about Siebel CRM 20.x Update releases, see Siebel CRM Update Guide and Release Notes on My Oracle Support, 2382435.1 (Article ID), for each applicable release.
The system requirements and supported platform certifications are available from the Certifications tab on My Oracle Support. For more information, see 1492194.1 (Article ID) on My Oracle Support.
For more information about third-party products, such as supported operating systems, RDBMS platforms, and so on, see the Certifications tab on My Oracle Support: https://support.oracle.com