Adding the Hierarchy Update Business Service to a Batch Workflow Policy

The following procedure shows how to add the Hierarchy Update business service to a batch Workflow Policy.

To add the Hierarchy Update business service to a batch Workflow Policy

  1. Create the Workflow Policy, if not already done so, in Siebel Tools or Web Tools.

  2. Configure the Workflow Policy to call the Update Hierarchy business service.

  3. Use the Process Simulator to test that the Workflow Process functions correctly.

    Note: The Process Simulator shows a list of services that have previously been inspected in the simulator. If inspecting a business service for the first time, then it will not appear in this list so you must manually add the business service and any associated method(s) to execute the business service in the simulator.
  4. Set the status of the Workflow Process to Active in Workflow Deployment View.

    For information about how to create and configure a Workflow Policy, use the Process Simulator, and set the status of a Workflow Process, see Siebel Business Process Framework: Workflow Guide.

    Note: If you create the business service in Siebel Tools or Web Tools, then deliver it through the Workspace delivery process as part of the Developer Workspace. This publishes the business service and creates the equivalent runtime definition. You can then use the Siebel Migration Application to move the respective Workspace version from the Integration Workspace or the main Workspace.
  5. Run the Workflow Policy as a batch component in the Siebel application, as follows:

    1. Navigate to the Administration - Server Management screen, then the Jobs view.

    2. In the Jobs view, create a new job with a Component/Job value of Workflow Process Manager.

    3. In the Job Parameters list, add a parameter for the new job using the details in the following table.

      Field Comments

      Name

      Select the value Workflow Process Name.

      Value

      Type the name of the Workflow Policy you created in Step 1.

    4. In the Job Detail form, select the time and date when you want the job to start in the Scheduled Start field.

    5. In the Jobs view, click Submit Job.

      The job automatically starts at the scheduled time, and a Task ID is generated for the job.

    6. To track the execution of the task, select the job with the Task ID that you want to track in the Jobs view, and navigate to the Tasks view.

      You can view the details of the task in the Tasks view and in additional views for the Tasks view.