Connecting Steps With Branches

Complete the following procedure to connect steps with branches.

To connect steps with branches

  1. Navigate to the Administration - iHelp screen, then the All iHelp Items view.

  2. Drill down on the Name field of the iHelp item.

  3. In the iHelp Designer, move the Branches icon onto the grid.

  4. Move the end points of the branch to connect two steps.

  5. If multiple branches leave one step, then set conditions on the branches by completing the following steps:

    1. Click the Branches folder for the step.

    2. In the Branches list, complete the necessary fields.

      No Condition Expression is required for the last branch in the sequence. For information about the Branch Condition Expression Designer, see Developing and Deploying Siebel Business Applications.