About Server Administration Requirements After Configuration

This topic is part of Preparing to Run Siebel Assignment Manager.

After configuring Siebel Assignment Manager objects and attributes or altering assignment policies, it is often necessary to stop and restart various server tasks and components. The following table summarizes the required server tasks and components that must be restarted based on the type of configuration process. Detailed information about how and when to run these server tasks and components is provided in the remainder of this chapter.

Configuration Process

Restart Assignment Manager

Regenerate Triggers

Restart Workflow Monitor Agent

Adding or configuring an assignment object, assignment attribute, or assignment criteria

Yes

Yes

Yes

Changing assignment policies

No

Yes

Yes

Activating or deactivating assignment policies

No

Yes

Yes

Note: If you want to automatically refresh skills without restarting the Assignment Manager component, then set the value of the Refresh people skills interval (MaxSkillsAge) parameter to the desired update interval (the value must be greater than zero seconds). Then, when rules are released, Assignment Manager refreshes skills and re-creates the rulecache.dat file at the periodic interval set.