Assignee Filter Field

The value in the Assignee Filter field of an assignment rule determines how candidates are evaluated as potential assignees to the object. The following table shows the filters used by Assignment Manager to determine which potential assignees are assigned to the object for each assignment rule.

Assignee Filter	Description
All, Above Minimum	Use assignees with an assignment score greater than or equal to the assignment rule's candidate passing score. Assigns one or more assignees.
All, Must Assign	Same as the All, Above Minimum value, except that the highest-scoring candidate is a potential assignee even if all candidates fail to meet the candidate passing score. Assigns one or more assignees.
One, Best Fit	Use the highest-scoring assignee with an assignment score greater than or equal to the candidate passing score. Assigns one assignee.
One, Random	Choose a random assignee whose score is greater than or equal to the candidate passing score required for this assignment rule. Assigns one assignee.

Note: If you do not use scores, then the candidate passing score on the assignment rule and all qualifying candidate scores are treated as zero. Therefore, every qualifying candidate (every candidate that passes all required criteria) is assigned depending on the assignee filter.