About Rules

A rule is a condition or a set of conditions that must be met to verify or process a claim. The two types of rules are as follows:

• Verification rules. These rules verify whether the selected operation code is covered under the designated warranty policy and that the time and mileage limits are not exceeded.

• Claims processing rules. These rules determine whether a repair line should be automatically approved, rejected or referred for office review or field review.

This topic contains the following topics:

• About Verification Rules

• About Claims Processing Rules