Configuring a User Event

A user event is a unique event that is internal to Siebel Workflow. It starts or resumes a long-running Workflow Process from the Workflow Process Manager. It belongs to one of the following object types:

• Application

• Applet

• Business Component

Siebel CRM can use a user event to do the following:

• Start or resume a long-running Workflow Process that runs in the Workflow Process Manager (WFProcMgr) server component.

• Start a Workflow Process if the user event is attached to a start step.

• Resume a Workflow Process instance that is paused. You configure the user event on a Workflow Process step that can receive an input argument.

• Be used in a long-running Workflow Process that spans multiple users.

A long-running Workflow Process must use only a user event, and not a runtime event.