About Siebel Workflow

Siebel Workflow is a set of tools that allow you to define, manage, and enforce your business processes and establish business automation in Siebel CRM. Siebel Workflow coordinates business processes across many Siebel CRM components.

Workflow Processes are the flowchart-like objects with branching logic that operate at an application object manager level, while Workflow Policies use triggers and have predefined actions that operate at the database layer.