Using Predefined Workflow Policy Programs
The following examples use predefined Workflow Policy programs. To view these programs, click Workflow Policy Program in the Object Explorer.
- Using a Workflow Policy Program to Manage the Service Request Close Date 
- Using a Workflow Policy Program to Assign a Service Request Owner 
- Using a Workflow Policy Program to Escalate a Service Request 
- Using a Workflow Policy Program to Send a Quote Through a Pager 
- Using Predefined Workflow Policy Programs for Siebel Marketing.