Atomicity
Siebel CRM can save as a group the operations that it performs in a task or it can stop them. Atomicity is traditionally achieved using a transactional feature that is embedded in the RDBMS. However, this feature is not appropriate for a task transaction because it is limited to a single database connection that can result in the following problems:
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Limits the duration of the transaction
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Prevents task persistence across sessions and users.