Comparing Siebel Task UI with Siebel Workflow

A task involves at least one task view step where a user enters data. A task guides the user experience to accomplish a specific business function. It is synchronous and tightly bound to a user interface. The interactions in a task are the result of a user who explicitly clicks the Next, Previous, Pause, and Cancel buttons to navigate through the task.

A Workflow Process is a business process that can encapsulate a series of tasks. A Workflow Process is not required to be synchronous and does not need to involve a user interface. A Workflow Process can start and stop in reply to a call from another system. If a Workflow Process includes an online component that involves engagement with a user, then you can configure Siebel CRM to call a task in the Workflow Process that supports this engagement.