Controlling the Display Name of a Step

You can use the Display Name and Display Name Type properties of the task view object to suppress steps that Siebel CRM displays in the current task pane. If you set Display Name Type to Unique, and if consecutive task views use the same display name, then Siebel CRM displays this name only one time in the current task pane.

To control the display name of a step

• Do one of the following:

  • Enter a value in the Display Name property for the first step. Leave Display Name empty for subsequent steps.

    If the Display Name property is empty in subsequent steps, then Siebel CRM displays the step for the first view as the current step even if the user navigates to a subsequent step. This option is useful if the user must perceive a series of views as one logical step.

  • Set the Display Name Type property to Unique.

    For more information, see Using the Display Name with a Looping Task.