Enabling the Task Progress Indicator

This topic describes how to enable the Task Progress Indicator. For more information, see About the Task Progress Indicator.

To enable the Task Progress Indicator

  1. Use a text editor to open the configuration file (.cfg) for the Siebel application.

    For example, to open the configuration file for Siebel Call Center, navigate to the following directory and then open the uagent.cfg file:

    D:\Siebel\81\21031\MWC\BIN\ENU
  2. Set the EnableTaskProgress parameter in the following Task section:

    [Task]
    EnableTaskProgress = TRUE

    If you set EnableTaskProgress to FALSE, or if it is not defined, then the task does not display the Task Progress Indicator.

  3. Log in to the Siebel client.

  4. (Optional) Configure the task to display the task percentage:

    1. Navigate to the Administration - Business Process screen, then the Task Monitoring Configuration view.

    2. Query the Name column for the task you want to modify.

    3. Click Compute Percentage.

  5. Navigate to a view that includes the task that must display the Task Progress Indicator.

  6. Verify that the task displays the Task Progress Indicator.

Note: Task Progress Indicator does not work when the task is in inspect/preview mode.