Guidelines for User Interface Styles to Avoid

Avoid using the following:

• Avoid using a drilldown. For example, consider the Contact screen in the standard UI that displays a list of contacts. If the user clicks the Account Name field in the list view of the Contact screen, then Siebel CRM navigates the user to the Account screen that displays the chosen account. This functionality is known as a drilldown.

  Siebel CRM does not allow a drilldown in a task. Using a drilldown requires Siebel CRM to pause the task so that it can navigate the user to the standard UI view that the drilldown references.

• Avoid using a button on an applet.

• Avoid a design style that uses a vertical or a horizontal scroll bar. The scroll bar disorients the user.

• Avoid including too many applets in a view. Keep the design of each view as simple as possible.

• Avoid redundancy. Avoid including multiple buttons or applets that perform the same function.