Overview of Transient Data

Transient data is a type of data that is relevant only in the context of a particular task instance. The answer to the following question that Siebel CRM displays in a task is a typical example of transient data:

What would you like to do next?

A transient business component (TBC) is a type of business component whose records exist only during the duration of a task instance. It allows you to configure Siebel CRM to create data that is specific to a task instance that it can display and that the user can edit and access in a task. Using a transient business component is conditional, depending on your data manipulation requirements.

Transient data is dynamic and is tied to a transient business component in a task. Siebel CRM accesses the records of a transient business component only in the context of a specific task or subtask.

A task can assign transient data to the input method arguments of a task step or to a task property through the output argument of a task step.

In contrast to a business component, a transient business component stores data that Siebel CRM requires for the duration of the task instance but that it can discard when the user finishes the task. Siebel CRM might require this data to support the following situations:

• To perform an intermediate calculation.

• To store information about the decisions the user makes.

• To temporarily store data. For more information, see Storing Data Temporarily While Gathering the Information Required to Create a Complete Record.

• For other purposes where Siebel CRM does not need to store data in the Siebel database.

For examples, see the following topics:

• For an example that uses transient data, see Example of Developing a Task that Assists with Adding an Opportunity and an Activity.

• For an example that does not use transient data, see Example of Developing a Task that Assists with Adding an Opportunity.